Microsoft Teams Consulting Services

Microsoft Teams is the hub for teamwork in Microsoft 365 that brings together people, conversations and content, along with the advanced integrations teams need, delivering a complete collaboration and communication solution for the end user.

WWT Delivers Modern Work With Microsoft Teams

WWT has decades of experience with Digital Workspace technology, which we leverage to help customers craft and curate custom collaborative experiences within Microsoft Teams. Our proven methodology can help ensure your Microsoft Teams environment is built upon a solid and secure foundation and delivered to your end users with minimal disruption. 

WWT is a Microsoft Gold partner for Cloud Productivity, Collaboration and Content, and Communications, and we also partner with multiple Digital Workspace OEMs to provide our customers with a holistic platform and integrations to really unlock the value of an integrated collaboration solution. Whether your organization is looking to enable chat and team collaboration, advanced meetings, enterprise voice or custom and/or third-party integrations with Microsoft Teams, rest assured that our deep experience and OEM partnerships can enable a tailored outcome for your organization.

Chat and Team Collaboration

Enterprise Chat and Team Collaboration serve as foundational capabilities for Microsoft Teams, and our consulting services can ensure this foundation is constructed the right way, the first time. Our approach ensures that team lifecycle and governance are addressed at the start, and we weave in security and compliance controls to ensure your intellectual property remains under your control.

Conferencing and Meetings

Many organizations are evaluating Microsoft Teams for online meeting functionality, and our consulting services will help ensure your meetings deployment is able to provide a robust, easy to use, secure meeting solution, regardless of the location or device the end user is joining from — and all from a unified client.

Enterprise Voice (Cloud Calling)

UCaaS solutions are taking the world by storm, and Microsoft has been recognized as a leader in this space. Our consulting services for enterprise voice can help move your unified communications functionality to the cloud, eliminating the need to manage and maintain legacy on-premises PBX solutions while ensuring a minimal amount of impact for your end users.

Advanced Integrations

Whether you're looking to integrate third-party applications into Microsoft Teams, seeking to leverage Microsoft Teams to provide remote virtual consultations for your healthcare professionals, build a workflow to empower your frontline workforce or develop a custom solution, our consulting services can help envision the “art of the possible” and make that solution a reality.

The WWT Approach

Our approach is both custom and comprehensive, and designed to facilitate customer delight. We begin our engagements with a discovery of our customer's goals and environment and follow that up with the development of a design to deliver results. We then plan and execute the implementation, and weave in adoption services, change management and program management to ensure minimal disruption to the workforce and maximized success. Our engagement also ensures that we've addressed operational aspects of deploying Microsoft Teams, so your team can continue to build upon the solution.


Assess Organizational Readiness

Align Business and Technical Requirements

Determine and Assign Success Criteria

Develop Project Schedules

Remediate Discovered Blockers


Determine Deployment Goals

Develop Enablement and Migration Strategy

Develop End User Personas

Define Target Configuration Policies

Create High-Level Design (What)

Create Low-Level Design (How)

Create Implementation Plan

Create Acceptance Test Plan 


Build Target Environment to Design

Implement all Approved Configurations

Prepare Support Teams for Upcoming Migration

Test Deployment and Migration Processes

Pilot Deployment to End Users

Facilitate Mass Deployment of Solution

Provide Tiered Support Services to the Community

The WWT Difference

With 10+ Microsoft Gold Competencies — including Gold Communications, Collaboration and Content, and Cloud Productivity — WWT is well suited to help our customers deliver Microsoft Teams solutions. Our proven methodology mitigates risk, accelerates deployment timelines and ensures the end user community is fully bought into the end solution.

Additionally, our partnership and deep technical expertise with Teams ecosystem providers like Cisco, Poly, AudioCodes, Ribbon, Jabra and dozens of others allows WWT to deploy complete solutions for our customers.

The WWT Difference

Microsoft Teams Services Portfolio

Microsoft Teams Enablement Services

Skype for Business Server/Online Hybrid Migrations

Microsoft Teams Greenfield Deployments

Microsoft Teams for Frontline Workers

Microsoft Teams for Healthcare Workers

Microsoft Teams Readiness Planning

Microsoft Teams Functional Gap Analysis

End User Persona Development

Network Readiness Assessments

Operations Team Readiness Assessments

Microsoft Teams Enterprise Voice Services

Microsoft Calling Plans and DID Porting to Microsoft 

Microsoft Direct Routing with Microsoft certified SBCs (AudioCodes SBC, Cisco CUBE, Ribbon SBC, Oracle SBC) 

On-Premises Legacy PBX and IP-PBX Integrations/Migrations 

Auto Attendants and Call Queues

Location-Based Routing

Dynamic Emergency Calling (E911)

Microsoft Teams IP Phone Deployment and Management

3rd-Party Contact Center Integrations

Microsoft Teams Conferencing Services

Microsoft Teams Room (MTR) Deployment

3rd Party Video Room System Integration (Cloud Video Interop)

Audio Conferencing (Dial-in Conferencing)

Microsoft Teams Security and Compliance Services

Microsoft Teams Lifecycle and Governance

Microsoft Teams Security and Compliance

End User Adoption Services and Change Management

User Training and Adoption Support

Microsoft Teams 101 for IT Admins 

Business Transformation Strategies Using Microsoft Teams

Enterprise Program Management

Enterprise Change Management

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