About Amanda

As the Practice Manager of our Onboarding & Integration activities within the Customer Success Group, I manage a team of Onboarding & Integration experts that drive utilization and consumption of Enterprise Agreements. Utilizing our team’s EA+ Methodology, we offer services throughout the lifecycle of an Enterprise Agreement to fully understand our customers' environments, future visions and planned objectives to deliver against specific training goals, needs and priorities. My certifications include: - Cisco Customer Success Manager Specialist - Six Sigma Black Belt