WebexOne

WWT is proud to be the 2020 Webexceptional Partner of the Year - Americas winner.

Did you miss Cisco's WebexOne virtual collaboration and contact center event? No worries. Scroll down to read our key event takeaways and related content to help inform your 2021 plans.

Key Takeaways from WebexOne 2020

Contact Center

During the WebexOne conference, Cisco demonstrated its commitment to cloud contact center and positioned itself as a leader in the delivery of best-in-class CCaaS solutions. We've identified five key takeaways for Contact Center leaders.

Read article

Collaboration

From Cisco's unified app to new AI-powered enhancements to some sizzling new devices, it's clear that Cisco is stepping up its Webex game. We've identified five key takeaways for Collaboration and Workforce Productivity leaders.

Read article

Want to be in the know all things collaboration and contact center?

Sign up for the WWT newsletter to stay on top of the latest trends provided by our experts.

Meet some of our experts

Joe Berger

WWT

Sr Director, Digital Workspace Practice

David Rosenblatt

WWT

Principal Solutions Architect

Brandon Echele

WWT

Practice Mgr - Collaboration

Ed Villarreal

WWT

Practice Mgr

Todd Marthaler

WWT

Senior Contact Center Consultant, Digital Workspace Advisory

Video Showcase

Evaluate Webex, Zoom and Microsoft Teams

Get an overview of Cisco's Webex Desk Pro

Compare Webex, Zoom and Poly

WWT combines strategy and execution to develop the best employee collaboration experience for your business.

WWT helps organizations develop, implement and operate call center solutions to create outstanding customer experiences.

Related Reading

Video Meetings Are Now Mainstream: What's Next?

With the shift to remote work, video meetings have skyrocketed as employees try to stay connected to each other while staying home. Organizations must now begin thinking about long-term ways to integrate video into their company culture to reap its full benefits.

Nov 12, 2020

4 min read

Article End-User Computing

End-User Technology or Technology for End Users?

C-suite technology executives are prioritizing the end-user digital experience because of its positive impact on employee productivity and corporate agility, while enabling "work from anywhere."

Oct 28, 2020

6 min read

Article Next-Gen Meetings

Huddle Spaces for Collaboration: What Good Looks Like

With workspaces finally being designed for optimal team size, organizations are getting a productivity boost from small working groups.

Mar 11, 2019

5 min read

Article Hybrid Work

Remote Working Is Here to Stay: 3 Must-Dos to Achieve Effectiveness in the New Normal

The COVID-19 pandemic has changed our perceptions of the workplace and forced businesses to reevaluate their approach to work arrangements. Previously, businesses have concentrated efforts on improving the physical work environment. Since the onset of COVID-19, there has been a shift of focus to the digital workplace along with the tools that boost productivity and collaboration in a remote arrangement.

Jul 14, 2020

4 min read

Article Hybrid Work

Cisco Webex Education Connector and Canvas LMS for the Virtual Classroom

Cisco Webex Education Connector can seamlessly integrate with Canvas LMS for improved virtual learning experiences before, during and after class.

Sep 22, 2020

3 min read

Article Endpoint Security

Five Digital Workspace Challenges to Overcome in 2021

Digital workspace leaders face five key challenges in optimizing the digital employee experience in 2021: employee engagement, organizational silos, technology and data sprawl, limited budgets and solution misinformation.

Dec 8, 2020

7 min read